Business support services cutting edge technology 2019 | Tata Consultancy Services Limited, Hewlett Packard Enterprise Co, Genpact Ltd, A.T. Kearney, Grant Thornton LLP

The market for business support services consists of sales of business support services and related goods by entities (organizations, sole traders and partnerships) that provide business support services such as document preparation, telephone call centers, telephone answering, telemarketing bureaus and other contact centers, and private mail centers.

Asia Pacific was the largest region in the global business support services market, accounting for 34% of the market in 2018. North America was the second largest region accounting for 31% of the global business support services market. Africa was the smallest region in the global business support services market.

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Telephone call centers have shifted towards Omni channel communication from the traditional model. Omni-channel communication is synchronized operating model in which all of the company's channels are aligned and present a single face to the customer, along with one consistent way of doing business. It allows providers to give customers a more personal feel to resolutions. Customers can get convenient and on-demand service.

Market Scope:

  1. Markets Covered: Document Preparation Services, Telephone Call Centers, Business Service Centers, Collection Agencies, Credit Bureaus, Others - Business Support Services
  2. Companies Mentioned: Tata Consultancy Services Limited, Hewlett Packard Enterprise Co, Genpact Ltd, A.T. Kearney, Grant Thornton LLP
  3. Metrics Covered: Number of Enterprises, Number of Employees
  4. Countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela, Vietnam
  5. Regions: Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
  6. Time series: Five years historic and forecast.
  7. Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita, business support services indicators comparison.
  8. Data segmentation: country and regional historic and forecast data, market share of competitors, market segments.
  9. Sourcing and Referencing: Data and analysis throughout the report are sourced using endnotes.

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Business Support Services Market Global Report 2019 from Publisher provides the strategists, marketers and senior management with the critical information they need to assess the global business support services market.

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Posted by on Monday June 24 2019, 6:31 AM EDT. All trademarks acknowledged. Filed under Banking, Business & Financial Services, Business Services, Featured Press Release, Media, Software & Services. Comments and Trackbacks closed. Follow responses: RSS 2.0

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