Healthcare BPO Services Market Outlook to 2025 by Top Players Accenture, IBM, WNS, Cognizant, Genpact, Capgemini

This Report Provides an In-depth Insight of Healthcare BPO Services Market covering all important parameters including development trends, challenges, opportunities, key manufacturers and competitive analysis.

The global healthcare BPO services is expected to reach US$ 68,198.3 Mn in 2025 from US$ 35,818.9 in 2017. The market is estimated to grow with a CAGR of 8.6% from 2018-2025.

Constant changes in government regulations, mounting pressure on healthcare providers to reduce healthcare costs, rising consolidation in the healthcare BPO industry, the market is expected to witness a significant growth over the forecast years. However, hidden costs of outsourcing and dearth of skilled professionals and researchers can pose major challenges for the growth of global healthcare BPO services market. On the other hand, outsourcing teleradiology services through BPO is expected to be one of the prevalent trend in the global healthcare BPO services market in the years to come.

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The healthcare BPO services market as per the payer service is segmented into claims administration, billing, member management, provider management, fraud management, and others. In 2017, the claims administration segment held a largest market share of 61.2% of the healthcare BPO services, by payer service. This segment is also expected to dominate the market in 2025. This is primarily attributed to the increasing demand for faster, error-free processing and payments, and a better overall customer experience is increasing. The paper claims or traditional claim administration procedures are time consuming and the Healthcare BPO enables the payers to save time and money, and provide better services to their clients by increasing efficiencies throughout the entire claims lifecycle from claims intake to final payment. On the other hand, fraud management is expected to be the fastest growing payer service in the global healthcare BPO services market.

The provider service segment of the healthcare BPO services market includes medical billing, finance and accounts, medical coding and others. Medical billing segment is anticipated to grow at a CAGR of 10.8% during the forecast period. The healthcare BPO offer medical billing services in order to ease the process of billing and the healthcare organizations also gain insight about their cash flow. Thus the medical billing segment in the healthcare BPO market is expected to boost the growth of this market.

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Table of Contents:

  1. INTRODUCTION 18
  2. GLOBAL HEALTHCARE BPO SERVICES – KEY TAKEAWAYS 22
  3. GLOBAL HEALTHCARE BPO SERVICES – MARKET LANDSCAPE 25
  4. GLOBAL HEALTHCARE BPO SERVICES MARKET – KEY MARKET DYNAMICS 38
  5. HEALTHCARE BPO SERVICES – GLOBAL ANALYSIS 43
  6. GLOBAL HEALTHCARE BPO MARKET ANALYSIS – BY PAYER SERVICE 47
  7. GLOBAL HEALTHCARE BPO MARKET ANALYSIS – BY PROVIDER SERVICE 54
  8. GLOBAL HEALTHCARE BPO MARKET ANALYSIS– BY PHARMACEUTICAL SERVICE 59
  9. NORTH AMERICA HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 65
  10. EUROPE HEALTHCARE BPO SERVICES REVENUE AND FORECASTS TO 2025 78
  11. ASIA PACIFIC HEALTHCARE BPO MARKET REVENUE AND FORECASTS TO 2025 91
  12. MIDDLE EAST & AFRICA HEALTHCARE BPO SERVICES REVENUE AND FORECASTS TO 2025 103
  13. SOUTH AND CENTRAL AMERICA HEALTHCARE BPO SERVICES REVENUE AND FORECASTS TO 2025 116
  14. HEALTHCARE BPO SERVICES MARKET –KEY COMPANY PROFILES 123
  15. APPENDIX 147

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Posted by on Friday July 19 2019, 8:16 AM EDT. All trademarks acknowledged. Filed under Biotechnology, Business Services, Diagnostics, Featured Press Release, Healthcare, Life Sciences, Medical Devices, Pharmaceuticals. Comments and Trackbacks closed. Follow responses: RSS 2.0

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